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Colorado courts service-improvement program returning to Boulder County

Thursday, May 31, 2018

BOULDER, Colo. – People with business at the Boulder County Combined Court on June 4, 2018, will be asked to participate in an ongoing program designed to help ensure the Colorado Judicial Department is providing the best service possible to the public.

Throughout the day, court and probation employees at the Boulder County Justice Center at 1777 6th Street in Boulder will ask people exiting the building to fill out brief, anonymous survey forms asking about their experiences as jurors, parties to a case or recipients of other Judicial Department services. Survey forms will be available in English and Spanish.

In addition, attorneys, law enforcement officers and anyone else who does business with the courts is encouraged to participate.

Similar surveys have been conducted in the past in the 20th Judicial District (Boulder County), most recently in 2016. Since 2007, surveys have been conducted at least once in each of Colorado’s 22 judicial districts.

The surveys measure public opinion about access to and fairness of the courts. Questions include whether people felt safe in the building, whether they could easily understand the forms they needed, and whether they felt their case was handled in a fair manner. Participants also are asked whether they felt the judicial officer listened to them and had all the necessary information before making a decision, and whether they felt they were treated with courtesy and given clear information about the next step in their case.

During Fiscal Year 2017, the District Court in the 20th Judicial District received 9,893 case filings, while county courts in the district received 16,604 filings, including 12,234 in the Boulder County Court.

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