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Home Careers Job Descriptions Peer Training Specialist
Home Careers Job Descriptions Peer Training Specialist
Peer Training Specialist
 

Peer Training Specialist Job Description

Job Title: Peer Training Specialist
Job Code: R56000
Job Series: Peer Training Specialist
FLSA Status: Exempt
OCC Group: Professional Services (PS)

Signature of the State Court Administrator approval available on file in the Human Resources Division.

General Statement Of Duties:
The Peer Training Specialist provides onboarding and localized training to court employees within their district. Additionally, the position is responsible for training-related projects and implementing statewide procedural changes when applicable.
Distinguishing Factors:
Positions in this classification are distinguished from other classifications by the concentration on assisting in the education of trial court staff on local policy and case processing.  
Essential Functions Of the Position:

Creates and administers local onboarding plans.  Shows employees local resources, facility and introduces personnel to new employees.

Trains employees by using hands on direction and verbal coaching for court case processing with application of any local practices used.  Sits with the employee while working on court dockets, at workstations in clerk’s office, shadows interactions with court customers.  Allows repeated opportunity for learner to apply skills learned.

Reviews demonstrated work and gives feedback on the work product of the employees.  

Schedules observation time of courtroom and/or clerk’s office.  Assists in scheduling formal training for both HR mandatory classes and court education training for staff.

Mentors new or under performing employees or divisions.  May inform supervisors or Clerk of Court of employee performance issues and help implement improvement plans as needed.

Reinforces formal training for all court employees and utilizes the training activities created by the Court Education Specialists.

Analyzes current training and provides feedback and recommendations about training resources to training creators/ specialists when applicable.

Creates and maintains local work resources and job aides.  Responsible for promoting and marketing of resources. 

Works data integrity reports and tracks local district adherence.

Serves as a district liaison with the State Court Administrator’s Office—Court Services Court Education Specialists, the CORE Unit, and Distance Learning Units.

Attends meetings and trainings as required.  Attends classes and conferences, on an ongoing basis, to maintain knowledge, level, skills, and awareness of legislative changes.  Participates in all state Peer Training Specialist programs.
 
Performs other duties as assigned.

Supervisor Responsibilities:
No formal supervisory responsibility.  Responsibility for one's own work product and work within a unit performing similar functions.  May have lead responsibilities including scheduling of work, instructing in work methods, and reviewing work products for a work group.
Minimum Education:
Bachelor’s degree and 2-3 years of experience in court processes and court data management systems.  Additional directly related court experience may be substituted for the formal education on a year-to-year basis.  Experience in training employees on work duties strongly preferred.  
Physical Demands:
While performing the duties of this job, the employee is regularly required to sit; use hands to perform repetitive motions, talk and hear.  The employee is frequently required to walk/move about.  The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, color vision, depth perception and ability to adjust focus.
Work Environment:
The noise level in the work environment is usually moderate.  May handle emergency or crisis situations; is subject to many interruptions; may handle multiple calls and inquiries simultaneously and may occasionally handle absentee replacement on short notice.
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