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Colorado courts service-improvement surveys returning to Arapahoe County

Monday, November 2, 2015

CENTENNIAL, Colo. – People with business at the Arapahoe County Justice Center on Wednesday, Nov. 4, 2015, will be asked to participate in a program designed to help ensure the Colorado Judicial Branch is providing the best service possible to the public.

Throughout the day, court employees at 7325 S. Potomac Street in Centennial will ask people about to exit the building to fill out brief, anonymous survey forms asking about their experiences as jurors, parties to a case or as recipients of other Judicial Branch services.  Survey forms will be available in English and Spanish from 8 a.m. – 3 p.m.

In addition, attorneys, law enforcement officers and anyone else who does business with the courts is encouraged to participate.

Similar surveys have been conducted in the past in the 18th Judicial District (Arapahoe, Douglas, Elbert and Lincoln counties), most recently in 2013. Since 2007, surveys have been conducted at least once in each of Colorado’s 22 judicial districts.

The surveys measure public opinion about access to and fairness of the courts.  Questions include whether people felt safe in the building, whether they could easily understand the forms they needed, and whether they felt their case was handled in a fair manner. Participants also are asked whether they felt the judicial officer listened to them and had all the necessary information before making a decision, and whether they felt they were treated with courtesy and given clear information about the next step in their case.

During Fiscal Year 2015, 33,476 cases were filed in District Court in the 18th Judicial District, including 24,187 in Arapahoe County; and 76,156 cases were filed in County Court in the district, including 30,662 in Arapahoe County.

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