Skip to main content
Home Careers Career Opportunities Job Details
Home Careers Career Opportunities Job Details
Printer View
Opportunity Information
Opportunity Title: IT Support Engineer
Location: Denver
Department: US Court of Appeals for the Tenth Circuit
Posted Date: 01/08/2020
Closing Date: 02/29/2020
Contact Information
Name:
Address:
 
Email: HR@ca10.uscourts.gov
Brief Description

**This is a courtesy posting for the U.S. Court of Appeals for the Tenth Circuit**

The Office of the Circuit Executive for the Tenth Circuit Court of Appeals located in Denver, Colorado is seeking a qualified Information Technology professional to serve as a member of the Systems Team for a judicial community throughout a six-state region.  The environment is fast-paced and demanding. The incumbent should be able to provide exceptional customer service and work effectively in a team environment.  The salary for this position is $51,094 - $109,381 per year.


Definition of Work:

  • Responds, evaluates, and prioritizes incoming telephone, voicemail, and in-person requests for assistance on hardware, software, and networking issues.
  • Provides support for mobile devices and remote access.
  • Ensures new and existing employees have required workstations and equipment.
  • Maintains communication with customers throughout projects and aligns expectations with deliverables.
  • Provides end-user training.
  • Assists with computer inventory by researching vendors, procuring quotes, updating inventory controls, and excessing outdated equipment.
  • Off-hour work and occasional travel required.
  • Performs other duties as assigned.

Minimal Educational/Professional Qualifications:

  • Responds, evaluates, and prioritizes incoming telephone, voicemail, and in-person requests for assistance on hardware, software, and networking issues.
  • Provides support for mobile devices and remote access.
  • Ensures new and existing employees have required workstations and equipment.
  • Maintains communication with customers throughout projects and aligns expectations with deliverables.
  • Provides end-user training.
  • Assists with computer inventory by researching vendors, procuring quotes, updating inventory controls, and excessing outdated equipment.
  • Off-hour work and occasional travel required.
  • Performs other duties as assigned.

How to Apply:

Qualified candidates for this position must submit the following:

  • A cover letter detailing how your experience relates to the position

Submit all application materials, as one single PDF attachment, in an email to HR@ca10.ucourts.gov. The subject line should reference vacancy announcement 20E01. Applications which do not include all the required material will not be considered.  Only applicants selected for an interview will be contacted.

 

CONDITIONS OF EMPLOYMENT

Must be a U.S. Citizen or lawful permanent resident seeking U.S. citizenship.  Excepted service appointments are “at will.”  Appointment is contingent upon successful completion of a background investigation.  Employees are subject to the Judicial Code of Conduct.  Direct deposit of pay is required. All applicants must abide by the conditions of employment of the United States Courts.


Detailed Job Information
EEO/AA/ADA EMPLOYER
NOTICE! Each person employed must present identity and employment eligibility verification.
NOTICE! Employees hired after March 1, 1988, must be on the payroll direct deposit program.
NOTICE! Disabled applicants: If you have a mental or physical impairment, which limits one of your major life activities (e.g. walking, hearing, seeing, speaking, breathing, or learning) and require special accommodations for testing or interviewing, it is your responsibility to notify the office scheduling the interview or test at least 3 working days before the interview or test date. If you need special accommodations at the work site, you must notify the hiring authority.
NOTICE! All prospective employees of the Colorado Judicial Branch are subject to background investigation prior to hiring.

INFORMATION ALERT: Judicial Department employees may not hold office in a political party, nor may they promote one political party or candidate over another in partisan political elections. Employees may hold not-partisan public office provided that there is no conflict of interest or appearance of impropriety with the duties performed for the Judicial Department. In all cases, it will be within the discretion of the Chief Judge of the judicial district to determine whether such a conflict exists. Employees shall seek the prior approval of the Chief Judge before seeking or assuming any such office. Work related to any office held may not be performed on Judicial Department time. Membership on a board or commission that requires registration or party identification as a qualification is not considered to be partisan political office.
important announcement contact us   •   interpreters   •   faq   •   photos   •   holidays Menu Important Announcement Home Search Courts Probation Jury Self Help ⁄ Forms Careers Media Administration Contact us Interpreters FAQ Photo Gallery Holiday Schedule
COURTS-WEB-PROD-02a