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Opportunity Information
Opportunity Title: Data Quality Analyst
Location: Denver/possibly Colorado Springs
Department: United States Probation Office - District of Colorado
Posted Date: 06/26/2019
Closing Date: Open Until Filled
Contact Information
Brief Description

**This is a courtesy posting for the United States Probation Office - District of Colorado**

The United States Probation Office for the District of Colorado is accepting applications for the position of Data Quality Analyst. The U.S. Probation Office for the District of Colorado includes four offices: Denver (headquarters), Colorado Springs, Grand Junction and Durango.

The position is full-time permanent, with a salary range of CL 25 ($44,921 - $73,036) – Pay Table DEN1, CL 26 ($49,486 - $80,404) – Pay Table DEN1, and is dependent on qualifications.  Position has promotable potential up to a CL27 without further competition. Duty Station other than DEN subject to applicable CS pay table.

Current Federal Judiciary employees in same or similar position offered will be a lateral transfer.


This position is in the U.S. Probation Office in downtown Denver, Colorado, and oversees data quality for the district. It is the point of contact for senior management and officers seeking information, in person or via telephone, regarding the  court  unit’s  case  information  database.  Data Quality  Analysts  provide  quality  for  all  electronic  entries.

The U.S. Probation Office’s mission is to make the community safer by facilitating the administration of justice, providing opportunities for positive change while maintaining professional integrity, dignity, and respect for all. As a partner in the national federal probation system, the office is guided by a Charter for Excellence and the desire to ensure that each member of the team has an opportunity to develop their skills to their highest capability.

Successful applicant must be mature, responsible, poised, organized and meticulous and must also possess tact, good judgment, initiative and the ability to work with a wide variety of people with diverse backgrounds. Applicant will also demonstrate a proven ability to work independently, implement critical thinking and be results oriented.

Representative Duties:

These representative duties are intended to provide generalized examples of duties and responsibilities that may be performed by the position, but this list is not intended to reflect all duties that may be performed:

  • Maintains accuracy and completeness of automated case records in PACTS (Probation Automated Case Tracking System) database from opening to final disposition. Including verification of case openings and closings.
  • Identifies data entry errors and deficiencies to ensure data quality.
  • Performs corrective actions to ensure the accuracy of data, files, and records.
  • Generates deadlines and deficiency notices for missing documents and entries.
  • Works with users to explain the causes of data entry errors and actions necessary to prevent reoccurrence.
  • Reviews release notes and documentation with each new release of PACTS.
  • Identifies potential training issues and identifies impact of procedures and suggests recommendations as warranted to ensure continuous improvement.
  • Researches, identifies, and corrects data issues within PACTS, with emphasis on issues that impact credit on the national workload formula.
  • Ensures all district data that impacts the workload formula and the budget is accurate.
  • Prepares and submits data extraction monthly or as required.
  • Develops and revises procedures for data entry and trains administrative staff on data entry.
  • Develops and delivers training for officers regarding effective data entry, error prevention, corrective procedures, and how to use the system to better manage their caseload.
  • Primary trainer in agency on PACTS systems and PACTS data entry.
  • Responsible for maintaining the Probation Office’s intranet site.
  • Identifies, modifies, generates and/or writes custom database reports using existing programs such as SAP Business Objects or SQL (Structural Query Language), extracts data, and analyzes said data to provide statistical reports.
  • Develops and modifies reports as requested by management and staff.
  • Researches and recommends improvement for technical and operational processes and makes recommendations to executive and senior management.
  • Provides oversight of vendor information contracts, purchase orders, and billing details entered into PACTS.
  • Performs additional and related duties as required.

Work Environment and Physical Demands:

  • Work is performed in an office setting and persons with violent backgrounds may be present.
  • Occasional and infrequent lifting of boxes (up to 20 lbs.) may also be required.

Minimum Qualifications:

For placement as a CL 25, the applicant must have a high school diploma or equivalent and two years of general experience plus two years of specialized experience.

For placement as a CL 26, the applicant must have two years specialized experience, including at least one year equivalent to work at the CL25 is required.

General Experience:

Progressively responsible clerical, office, or other work that indicates the possession of, or the ability to acquire, the particular knowledge and skills need to perform the duties of the position.

Educational Substitution: Education above the high school level may be substituted for required general experience based on one academic year equals one-year of general experience.

Specialized Experience:

Progressively responsible clerical or administrative experience requiring the regular and recurring application of procedures that demonstrate the ability to apply a body of rules, regulations, directives, or laws and involve the routine use of specialized terminology and automated software and equipment for data entry or report generation.

Court Preferred Qualifications and Experience:

  • Proven ability to analyze and interpret data for review by senior and executive management.
  • Ability to custom design and extract reports that provide alerts and trends without being prompted.
  • Proven experience in SQL (Structured Query Language), SAP Business Objects or related programs.
  • Intermediate to advanced Excel skills including preparation of statistical tables, charts, and graphic displays.
  • Experience using US Probation and Pretrial Services data systems.
  • Strong customer service experience as it relates to the ability to apply a body of rules, regulations, directives, or laws and involved the routine use of specialized terminology and automated software for data entry or report generation.
  • Previous experience providing clerical or administrative support within the legal field.
  • A working knowledge of Microsoft Windows and Office products and other software applications.
  • Preference may also be given to those who have completed a Bachelor’s Degree or certification in a related field.

How to Apply:

All qualified applicants should submit an application (AO 78 Application Form); a current resume outlining how you meet minimum qualification standards, specialized experience and court preferred skills for the vacancy announcement. Also attach your most recent performance appraisal.

In addition, any previous or current U.S. Federal employee selected for interviews may be required to submit a copy of their last Notification of Personnel Action (SF50).

Go to  to complete a fillable application.

All application materials must be submitted by email to: Please note vacancy announcement 2019-05-USPO in the subject line of the email. Attachments should be submitted as Word or Adobe Acrobat (pdf) documents. Other formats are not acceptable. Incomplete applications may not be considered.


Federal benefits include paid vacation and sick leave, 10 paid holidays, retirement benefits, and a 401(k) Thrift Savings Plan (TSP), with a government match of up to 5%. Optional benefits include health and life insurance, disability and long-term care insurance, dental and vision insurance, a Flexible Benefits Program which includes medical and dependent care reimbursement, a RTD Eco Pass (depending on budget), an in-house fitness facility, and Federal Occupational Health (FOH)/Employee Assistance Programs (EAP).

Applicant Information:

  • Only qualified applicants satisfying required qualification standards as specified in the vacancy announcement will be considered for an interview for this position.
  • If this application process is open to internal and external candidates: All applications received will be evaluated as one pool of applicants in review of employment experience, education, knowledge/skills/abilities as directly related to the stated qualifications within the vacancy announcement. Applicants selected for interviews may be subject to a skills assessment process.
  • Applicants that do not submit all required materials, as stated in the “How to Apply” section of the vacancy announcement, will be evaluated solely on the information available and may not receive full consideration or may not be considered eligible.
  • Promotional potential for positions as indicated on the announcement is based on successful performance, consistently meeting expectations of the position when evaluated through the performance management plan, and overall accretion of duties and responsibilities. The promotional potential is not considered a vacancy but is considered a career ladder strategy and will therefore not require further competition.
  • Successful employment with the U.S. Courts is based on acceptable performance and is an at-will employment opportunity as determined by the Court Unit Executive.
  • Promotional actions are earned and are not to be considered as entitlements.
  • Electronic Funds Transfer (direct deposit) of pay is required.
  • Any newly selected candidate will be subject to an FBI fingerprint as a condition of employment.
  • Non-citizens may be interviewed and considered for employment, but employment offers will only be made to individuals who qualify under one of the exceptions in 8 U.S.C. § 1324b(a)(3)(B). In most cases, this means that an offer of employment cannot be made unless the candidate is a lawful permanent resident who is seeking U.S. citizenship as explained below. Under 8 U.S.C. § 1324b(a)(3)(B), a lawful permanent resident seeking citizenship may not apply for citizenship until he or she has been a permanent resident for at least five years (three years if seeking naturalization as a spouse of a citizen), at which point he or she must apply for citizenship within six months of becoming eligible, and must complete the process within two years of applying (unless there is a delay caused by the processors of the application). Non-citizens who have not been permanent residents for five years will be required to execute an affidavit that they intend to apply for citizenship when they become eligible to do so.
  • The Court requires employees to adhere to a code of ethics and conduct as well as specific employee policies and performance expectations:


  • The Court reserves the right to cancel/and or modify this position announcement as needed.


Detailed Job Information
NOTICE! Each person employed must present identity and employment eligibility verification.
NOTICE! Employees hired after March 1, 1988, must be on the payroll direct deposit program.
NOTICE! Disabled applicants: If you have a mental or physical impairment, which limits one of your major life activities (e.g. walking, hearing, seeing, speaking, breathing, or learning) and require special accommodations for testing or interviewing, it is your responsibility to notify the office scheduling the interview or test at least 3 working days before the interview or test date. If you need special accommodations at the work site, you must notify the hiring authority.
NOTICE! All prospective employees of the Colorado Judicial Branch are subject to background investigation prior to hiring.

INFORMATION ALERT: Judicial Department employees may not hold office in a political party, nor may they promote one political party or candidate over another in partisan political elections. Employees may hold not-partisan public office provided that there is no conflict of interest or appearance of impropriety with the duties performed for the Judicial Department. In all cases, it will be within the discretion of the Chief Judge of the judicial district to determine whether such a conflict exists. Employees shall seek the prior approval of the Chief Judge before seeking or assuming any such office. Work related to any office held may not be performed on Judicial Department time. Membership on a board or commission that requires registration or party identification as a qualification is not considered to be partisan political office.
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