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Opportunity Information
Opportunity Title: Junior Systems Administrator
Location: Pueblo and Grand Junction
Department: Office of the State Public Defender
Posted Date: 07/06/2018
Closing Date: 07/22/2018
Contact Information
Name: Kristi Rudy
Title: Senior Human Resources Analyst
Brief Description

**This is a courtesy posting for the Office of the State Public Defender**

The salary for this position is $4,451 - $6,677 per month.


Colorado’s Office of the State Public Defender (OSPD) maintains a reputation as one of the top organizations in the nation specializing in the delivery of indigent criminal defense representation. It operates as an independent agency within the Judicial Branch of Colorado State Government with approximately 870 dedicated and zealous individuals assigned to twenty-one Regional Trial Offices across the state, a centralized Appellate Division, and a centralized Administrative Office.  The mission of OSPD is to defend and protect the rights, liberties, and dignity of those accused of crimes who cannot afford to retain counsel. We do so by providing constitutionally and statutorily mandated representation that is effective, zealous, inspired and compassionate.

We seek to hire professionals who are dedicated to public service and committed to serving our clients.  We are a fast paced, team-oriented environment, where self-motivation and a personal commitment to high performance are important attributes for success. 

Description of the Job:

The Office of the State Public Defender’s Information Technology Division, encompassing a staff of 12 professionals and technicians under the guidance of the CIO, provides a full range of IT services to 23 offices throughout the state. There are two openings, one located in Grand Junction and one located in Pueblo, each requiring an experienced IT technician. Positions are responsible for providing a full range of technical assistance and end-user support in a helpdesk environment; and, participating in the overall day to day administration and support of the helpdesk, server, storage, and related systems and infrastructure. These positions work under the direct supervision of the IT manager and receive specific project direction on non-routine tasks from senior-level IT professionals, all centralized in our downtown Denver office. As such, positions must be able to perform routine assignments and day-to-day activities within their assigned locations independently. Positions apply training and experience in the application of standards, procedures and methods to accomplish assigned tasks. Work requires the ability to assess and research solutions to a range of routine and semi-routine technical matters to the occasional moderately complex issues in the implementation and maintenance of computer operating systems, software, hardware, communications, and related equipment and devices in support of user and enterprise systems and infrastructure.

An example of primary duties and responsibilities include:

  • Provide technical and end-user support to assigned regional offices through regular onsite visits or as needed. Perform research, analysis, troubleshooting and resolution of a variety of routine and semi-routine to moderately complex issues related to software, hardware, networks, operating systems, servers, desktops and peripheral equipment for assigned offices or agency-wide as needed.
  • As a member of the IT Helpdesk team, respond to requests (e-mail, phone and helpdesk tickets) remotely or in person as appropriate, answering questions and gathering information from users to diagnose and prioritize problems; and, coordinating issue resolution based on available resources and the nature of the problem reported.
  • Assist in the installation, maintenance, upgrades and troubleshooting of systems hardware and software in accordance with standards and project/operational requirements.
  • Assist with the provision, installation and configuration of new servers and rebuilding of existing servers.
  • Provision, install and configure end user equipment including desktops, laptops, mobile devices, phones, and printers.
  • Conduct routine monitoring and testing of backups of system servers and monitoring of server hardware status, event logs, and performance within defined procedures and under the direction of a senior IT professional.
  • Assist with management of applications on support servers that provide access control, system updates, anti-virus, software installation, asset management, and system monitoring.
  • Assist with ongoing performance tuning, hardware upgrades and resource optimization as required on agency wide systems.
  • Participate in the division planning, design and implementation of projects for the agency’s IT infrastructure.

Minimum Qualifications:

Required Education and Experience:

Associate’s degree in computer science or a related field and two years’ experience working at a helpdesk and with a variety of operating systems, server software, application software and hardware such as, MS Office, Adobe Acrobat, MS Windows Server, PC’s, smartphones and tablets.


  • Equivalent education, training, or experience that demonstrates the knowledge, skills, and competencies required to perform at this level may substitute for education.

Job Requirements:

  • Frequent travel to assigned regional offices within the State of Colorado, which may include occasional overnight travel;
  • Valid driver’s license and proof of insurance.

How to Apply:

Submit a resume and cover letter to Kristi Rudy, Senior Human Resources Analyst, via e-mail at by July 22, 2018, 11:59 p.m. Mountain time. Please address how your skills and experience meet the qualifications for the position and highlight your interest in working for the Office of the State Public Defender.

Only candidates selected for interviews will be contacted.


For a summary of health, dental, life and retirement benefits please visit:

Additional information about the Office of the Colorado State Public Defender can be found at:

Detailed Job Information
NOTICE! Each person employed must present identity and employment eligibility verification.
NOTICE! Employees hired after March 1, 1988, must be on the payroll direct deposit program.
NOTICE! Disabled applicants: If you have a mental or physical impairment, which limits one of your major life activities (e.g. walking, hearing, seeing, speaking, breathing, or learning) and require special accommodations for testing or interviewing, it is your responsibility to notify the office scheduling the interview or test at least 3 working days before the interview or test date. If you need special accommodations at the work site, you must notify the hiring authority.
NOTICE! All prospective employees of the Colorado Judicial Branch are subject to background investigation prior to hiring.

INFORMATION ALERT: Judicial Department employees may not hold office in a political party, nor may they promote one political party or candidate over another in partisan political elections. Employees may hold not-partisan public office provided that there is no conflict of interest or appearance of impropriety with the duties performed for the Judicial Department. In all cases, it will be within the discretion of the Chief Judge of the judicial district to determine whether such a conflict exists. Employees shall seek the prior approval of the Chief Judge before seeking or assuming any such office. Work related to any office held may not be performed on Judicial Department time. Membership on a board or commission that requires registration or party identification as a qualification is not considered to be partisan political office.
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