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Opportunity Information
Opportunity Title: Administrative Support Assistant
Location: Boulder
Department:
Posted Date: 06/12/2018
Closing Date: 06/19/2018
Contact Information
Name:
Address: Boulder Public Defender's Office, 2555 55th St., Suite 200
  Boulder CO 80301
Email: boulder@coloradodefenders.us
Brief Description

**This is a courtesy posting for the Boulder Public Defender's Office**

Entry level receptionist position available in the Boulder Regional office of the Colorado State Public Defender.  Excellent telephone communication and customer service skills required.  Responsible for routine reception tasks, data entry for case files, and other clerical work as needed.  Detail-oriented and ability to multi-task a must.  Bilingual Spanish helpful. The salary for this position is $2,583 per month.

General Statement of Duties:

Performs routine clerical duties following established office procedures. There is some variety in the performance of assigned work procedures. Assignments may include a combination of clerical and receptionist functions. Provides routine administrative and clerical support to clients, administrative staff, attorneys and investigators, under the direct supervision of the Office Manager and Supervising and Managing Attorneys. Successfully participates in training, and consistently acquires experience and expertise in office and court processes, case file management techniques, ethical procedures, and client service principles.

Primary Duties and Responsibilities:

  • Exhibits the ability to quickly retain information in a fast paced environment.
  • Completes and processes assignments in an accurate and timely manner.
  • Handles office reception area in a professional, courteous, and compassionate manner.
  • Greets and assists incoming clients, other agency personnel, and coworkers.
  • Answers busy telephones in a professional and courteous manner, assisting callers to the best of ability. This involves learning a phone system with multiple lines and voice mail, screening calls, taking messages, greeting clients and referring people to the appropriate person and/or agency.
  • Learns and operates current case management database system promptly. This may include opening, closing and updating client files in the system.
  • Understands and implements eligibility guidelines and procedures. Assists clients in completing applications to obtain a public defender and processes those applications according to state and regional office policy.
  • Processes mail according to office policy.
  • Understands the closed file policy and organization of closed file room.
  • Operates office equipment such as copiers, fax machines, personal computers or similar keyboards, sorters, printers, etc.
  • Performs "court run" activities (e.g. preparing, sorting, and distributing documents to appropriate personnel and/or agencies). Requires a valid driver's license and a personal vehicle to go to the courthouse, post office, or other agencies.
  • Calendars tasks for attorneys and office as assigned.
  • Multitasks as needed (e.g. answering phones, processing paperwork, and making copies).
  • Attends meetings and training as required
  • Performs other duties as assigned.

Minimum Educational/Professional Qualifications:

  • Graduation from high school or equivalent required.
  • No prior experience required.
  • Knowledge of standard office computer programs such as word processing, web-based search programs, and basic spreadsheet programs a plus but not required.
  • Strong preference for bilingual ability in English and Spanish.
  • Ability to professionally handle high volume of incoming telephone calls and walk-ins.
  • Strong data entry skills.

Physical Demands:

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to walk? sit? use hands and fingers and reach with hands and arms. The employee is occasionally required to stand. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.

Work Environment:

It is frequently subject to interruptions, and multiple calls and inquiries. The noise level in the work environment is usually moderate. Occasionally, handles emergency or crisis situations.

How to Apply:

Submit résumé and cover letter to:

            Agency:                      Boulder Public Defender’s Office

            Address:                      2555 55th Street, Suite 200

            City/State/Zip:        Boulder, CO  80301   

            Fax:                             303-449-6432

            Email:                         boulder@coloradodefenders.us

 


Detailed Job Information
EEO/AA/ADA EMPLOYER
NOTICE! Each person employed must present identity and employment eligibility verification.
NOTICE! Employees hired after March 1, 1988, must be on the payroll direct deposit program.
NOTICE! Disabled applicants: If you have a mental or physical impairment, which limits one of your major life activities (e.g. walking, hearing, seeing, speaking, breathing, or learning) and require special accommodations for testing or interviewing, it is your responsibility to notify the office scheduling the interview or test at least 3 working days before the interview or test date. If you need special accommodations at the work site, you must notify the hiring authority.
NOTICE! All prospective employees of the Colorado Judicial Branch are subject to background investigation prior to hiring.

INFORMATION ALERT: Judicial Department employees may not hold office in a political party, nor may they promote one political party or candidate over another in partisan political elections. Employees may hold not-partisan public office provided that there is no conflict of interest or appearance of impropriety with the duties performed for the Judicial Department. In all cases, it will be within the discretion of the Chief Judge of the judicial district to determine whether such a conflict exists. Employees shall seek the prior approval of the Chief Judge before seeking or assuming any such office. Work related to any office held may not be performed on Judicial Department time. Membership on a board or commission that requires registration or party identification as a qualification is not considered to be partisan political office.
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