The Administrative Supervisor II is distinguished from lower level classifications by supervisory responsibilities of at least 10, but no more than 14 full-time equivalent subordinates. The Administrative Supervisor II is distinguished from the Administrative Specialist series in its focus upon supervision of support services staff within a Probation Department as opposed to the Administrative Specialist’s budgetary, purchasing and personnel maintenance duties in support of an administrator.

May participate in recruitment, selection and discipline of support services staff. 

 

Establishes expectations and provides employee performance feedback on an on-going and annual basis. Assists subordinates in establishing goals. Evaluates subordinates' goal achievement through conferences or informal meetings.  Provides recommendations regarding subordinates’ employment probationary/trial period.

 

Provides orientation and on-going training, mentoring and coaching to existing subordinates.  Recommends and makes provisions for subordinates to attend outside training. May provide cross-training and interdepartmental training.

 

Designs, proposes and implements case processing policies and procedures based on unit needs.

 

Assigns and schedules work of subordinates and approves leave requests.  Maintains quality and quantity of work performed within the unit.

 

Handles the most complex case processing and customer service problems encountered by subordinates.  Fills in for subordinates when necessary to ensure coverage of the unit.

 

Interprets and applies complex statutes, rules, and case law for the support services unit. 

 

Serves as a liaison for internal and external communications regarding activities and operations of the Probation Department.

 

In conjunction with the Chief Probation Officer, analyzes and troubleshoots case processing problems and backlog.

 

Attends meetings and training as required.

 

Performs other duties as assigned.

Graduation from high school or equivalent and four years’ of office clerical or related experience.  Two years of the experience must have included work in a supervisory capacity.

 

Education beyond high school in business, public or court administration or related area may substitute for the required experience on a year for year basis except for the required supervisory experience (one year of education must total 24-36 credit hours).

 

Upon hire and as a condition of continued employment, employees must complete all mandatory supervisor training as outlined in Chief Justice Directive 08-06 within two years of employment.

While performing the duties of this job, the employee is regularly required to walk.  The employee frequently is required to stand; sit; reach with hands and arms; and perform repetitive motions with wrists, hands, and fingers; stoop, kneel, crouch, or crawl; and talk or hear.  The employee is occasionally required to climb or balance.  The employee must frequently lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.

While performing the duties of this job, the employee is frequently exposed to moving mechanical parts.  The employee is occasionally exposed to high, precarious places.  Occasionally handles emergency or crisis situations; frequently subject to interruptions, and multiple calls and inquiries.  The noise level in the work environment is usually moderate.