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CONTRACT TEMP LANGUAGE ACCESS ADMIN SUPPORT Job Description
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| Job Title: |
CONTRACT TEMP LANGUAGE ACCESS ADMIN SUPPORT |
| Job Code: |
T603XX |
| Job Series: |
CONTRACT TEMP. LANGUAGE ACCESS ADMIN. SUPPORT |
| FLSA Status: |
Non-exempt |
| OCC Group: |
Administrative Support and Related (ASR) |
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Signature of the State Court Administrator approval available on file in the Human Resources Division.
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| General Statement Of Duties: |
Provide administrative support to the Managing Court Interpreter.
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| Distinguishing Factors: |
The Language Access Administrative Support position is employed through a temporary contract whose duration will not exceed nine months. The position is distinguished by the focus on administrative duties to support the Managing Court Interpreter.
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| Essential Functions Of the Position: |
Scheduling functions:
- Identify needs for Spanish and LOTS interpreters in the dockets.
- Assist with ensuring enough coverage.
- Communicate with the contractors about the mode/means/length/location and other details of the assignment to confirm shift acceptance.
- Pull case-related information for long hearings and trials, to send to the assigned interpreters.
- Communicate about billing (send updated invoices/reimbursements/financial sheets/allowed per-diems forms in advance).
- Plan and coordinate needs for lodging.
- Communicate about cancelations. Be familiar with the payment cancelation policy.
- Communicate with the other Managing Court Interpreters about availability of canceled interpreters.
Daily coordination functions:
- Last minute communications in between locations and interpreter. (to remedy or advise of lack of internet, road closures, lateness, wrong courtroom etc).
- Coordinate advisements and other last-minute needs.
- Be familiar with the District Website to assist with physical or Webex addresses.
- Be familiar with conference lines availability.
- Be familiar with the three modes of interpretation and how those work virtually.
Administrative Functions:
Attends meetings and trainings as required. Performs other duties as assigned.
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| Supervisor Responsibilities: |
No supervisory responsibility. Responsibility for one’s own work product and work within a unit performing similar functions. May provide assistance or explain work instructions to co-workers.
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| Minimum Education: |
Graduation from high school or equivalent. The following qualifications are strongly preferred:
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Graduation from an accredited college or university with a degree.
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Bilingual (Spanish-English) experience.
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Experience working in the legal field or in multi-cultural environments.
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Customer service and internal customer service experience.
We may train the right candidate that demonstrates:
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Attention to detail.
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Superb communications skills.
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Ability to work in a fast-paced environment.
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Ability to learn quickly.
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Proficiency with Outlook and the Microsoft suite.
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Ability to learn new software and applications quickly.
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| Physical Demands: |
While performing the duties of this job, the employee is regularly required to sit; use hands to perform repetitive motions, talk and hear. The employee is frequently required to walk/move about. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception and ability to adjust focus.
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| Work Environment: |
The noise level in the work environment is usually moderate. This classification is subject to varying and unpredictable situations; may handle emergency or crisis situations; is subject to many interruptions; may handle multiple calls and inquiries simultaneously; and may occasionally handle absentee replacement on short notice.
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