Job Series: Information System Specialist
FLSA status: Exempt
OCC Group: Information Technology
Job code: R44200
Original signature of State Court Administrator approval available in the Human Resources Division, signed 12/2005.
GENERAL STATEMENT OF DUTIES
This position performs professional and technical work that is primarily concentrated in performing analytical and evaluative duties and responsibilities in the design, testing, training and implementation of software applications. This position works under the direction of the Information System Supervisor.
Positions in this classification are distinguished from other Information System Specialist classifications by the amount of training the position conducts. Information Technology Specialist II positions spend approximately 50% or more of their duties conducting, preparing, and evaluating training programs, and approximately 50% of their time is spent assisting in designing software programs, preparing programming specs for software programs, and performing analytical, testing and evaluative duties of software programs than lower information system specialists classifications.
ESSENTIAL FUNCTIONS OF THE POSITION
Creates, designs, and prepares programming specifications for new and existing system hardware and software including testing, debugging, and other evaluation.
Proposes modifications to existing software applications based on feedback from the business users.
Investigates programming problems for users in coordination with court/probation personnel and programmers.
Demonstrates new software for court personnel professional and technical staff.
Tests programs, assists in analyzing the results to detect technical programming errors; corrects program errors by altering program steps and sequences.
Serves as staff for the Customer Support Center.
Consults with programming and technical services staff to resolve technical issues and provides design specifications.
Assists in analyzing and evaluating current technology and software. Facilitates the implementation of new software.
Recommends the implementation of any new business practices required by the new software.
Trains business users on new technologies as the software relates to business practices.
Develops training agendas and materials.
Evaluates trainings to improve agenda and presentations.
Coordinates training efforts with District Administrators, Chief Probation Officers and Clerks of Court.
Attends meetings and training as required.
Performs other duties as assigned.
No formal supervisory responsibility. Responsibility for one's own work product and work within a unit performing similar functions. Rarely provides lead function, advice, or explains work instructions to other employees or volunteers.
To perform this job successfully, an individual must be able to perform each of the above essential functions satisfactorily. The requirements listed below are representative of the knowledge, skill, ability, physical and environmental conditions required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
Graduation from a four year college or university with a bachelor's degree and three years of ICON/Eclipse experience. Years in service to the Judicial Branch may substitute for college or university years on a year for year basis.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit; use hands and fingers to perform repetitive motions; and reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
While performing the duties of this job, the employee is frequently exposed to risk of electrical shock. The noise level in the work environment is usually moderate. Occasionally handles emergency or crisis situations; frequently subject to interruptions, and multiple calls and inquiries. The noise level in the work environment is usually moderate.