Provides information to self-represented litigants regarding state statutes, rules, policies and procedures.
Assists self-represented litigants in effectively processing court cases through interactions in person or over the telephone. This includes explaining and assisting in the completion of forms.
Determines and communicates appropriate forms to be filed by self-represented litigants.
Explains the processes of scheduling hearings and mediation, status checks, court limitations and general follow-up to self represented-litigants.
Engages in community outreach initiatives to strengthen resources for self-represented litigants
Provides detailed customer service to self-represented litigants to assist in case processing to ensure implementation of proper procedures and eliminate unnecessary delays in the courtroom.
Provides customers with instructional packets explaining contents and answers questions from self-represented litigants.
Acts as liaison between self-represented litigants and other court personnel.
Reviews procedures and recommendations from court personnel, judges and magistrates to improve court representation and case processing advice provided to self-represented litigants.
Follows-up with outside agencies, courtroom personnel and internal offices to check on case progression.
Corresponds with incarcerated, self-represented litigants seeking modification of court orders. Assists in making arrangements with case managers for inmate telephone testimony.
Educates self-represented litigants on courtroom procedures and policies within legal limitations.
Attends meetings and training as required.
Performs other duties as assigned.
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