Manager of E-Filing Services Job Description
Job Series:  Management Analyst
FLSA status: Exempt
OCC Group: Professional
Job code: R43483
Original signature of State Court Administrator approval available in the Human Resources Division
 
GENERAL STATEMENT OF DUTIES
Manages the electronic filing development efforts, selected application/software developers, and selected customer support staff. Maintains effective organizational communications to meet strategic project goals for the JBITS Division of the Colorado Judicial Department. In addition, this position is responsible for assisting in performing analytical and evaluative duties and responsibilities in the design, testing, training and implementation of software applications, including but not limited to electronic filing and e-forms development.
 
DISTINGUISHING FACTORS
Work in this class is distinguished by its inclusion of supervisory responsibilities for more than 5.0 FTE, which may include the scheduling of resources, providing direction and instruction to staff concerning operating procedures and policies necessary to achieve division objectives, and the development of project plans using conventional project management tools. This position reports directly to the CIO.
 
ESSENTIAL FUNCTIONS OF THE POSITION
Leads and manages an application development unit in support of the Judicial Department’s strategic data sharing objectives.
 
Supervises assigned staff; screens, prioritizes and assigns tasks and projects; counsels, trains and coaches technical staff; develops staff skills and conducts performance evaluations; coordinates the recruiting, selecting and terminating of employees for the team; provides recommendations regarding subordinate's employment probationary/trial period, and responds to PTO requests in a timely manner.
 
Provides application development leadership, direction and guidance; and proposes and implements strategies and procedures related to application development to the CIO.
 
Monitors, collects and analyzes system performance metrics for application development/maintenance.
 
Mitigates risk to ensure maximum uptime of the Judicial Department’s data sharing applications and end-user support.
 
Plans and coordinates the deployment and maintenance of software applications.
 
Coordinates efforts between analysts and programming staff in developing new software applications.
 
Recommends the implementation of any new business practices required by the new software.
 
Coordinates the investigation of programming problems for users in coordination with court personnel and programmers.
 
Initiates, plans, executes, monitors and controls, and closes all project plans for the application services unit.
 
Maintains an up to date and accurate set of software application development and maintenance specifications—including user training manuals and other support materials.
 
Identifies and resolves customer concerns and problems.
 
Serves as the final quality control point for all software application development services products.
 
Attends meetings as required.
 
Performs other duties as assigned.
 
SUPERVISORY RESPONSIBILITIES
Has supervisory accountability for more than 5.0 FTE. Plans, directs, and coordinates activities for the unit. Duties include scheduling and assigning of work, training in all facets of work, quality control, and decisions impacting the pay, status and tenure of others. Conducts performance appraisals and provides input into and participates in discipline, dismissal, and hiring processes.
 
QUALIFICATIONS   
To perform this job successfully, an individual must be able to perform each of the above essential functions and supervisory responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, ability, physical and environmental conditions required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
EDUCATION and EXPERIENCE
Bachelor's degree (B. A.) from an accredited four year college or university with a degree in Management Information Systems or related area; plus either four years of experience as a software application analyst or developer within the Colorado Judicial Department, or five years of technical management or project management outside the Colorado Judicial Department. PMI or other project management certification approved by the State Court Administrator is preferred. PMI or other project management certification must be obtained within six months of beginning employment. Employees in this class must maintain such certification throughout their employment with the Colorado Judicial Department. 
 
PHYSICAL DEMANDS
The employee frequently is required to sit; use hands and fingers to perform repetitive motions; and reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
 
WORK ENVIRONMENT
While performing the duties of this job the employee is frequently exposed to moderate noise levels in the work environment; frequently handles emergency or crisis situations; and frequently is subjected to interruptions, multiple calls and inquiries.

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