Job Series: ODR Program
FLSA status: Exempt
OCC Group: Professional Services
Job code: R41290
Original signature of State Court Administrator approval available in the Human Resources Division, signed 6/9/2004.
GENERAL STATEMENT OF DUTIES
Performs professional work in developing, managing and coordinating alternative dispute resolution services and programs.
This position acts as manager of an Office of Dispute Resolution program within a judicial district or region. This position is distinguished from the ODR Program Administrator I position due to the number of subordinates supervised, the number of ODR neutrals managed, and the number of judicial districts with responsibility for ODR programs managed within a specific region. ODR Program Administrators II positions supervise two or more subordinates and/or manage seven or more independent contractors. ODR Program Administrator II positions sometimes manage ODR programs for a region consisting of a minimum of three judicial districts. The ODR Program Administrator II position will receive supervision from the Director of the Office of Dispute Resolution. Work is performed according to the procedures and guidelines established by the Director of the Office of Dispute Resolution in the State Court Administrator’s Office.
ESSENTIAL FUNCTIONS OF THE POSITION
Works with the courts to initiate, design, implement, administer, and improve ADR programs, including multi-door and/or stand-alone programs.
Conducts ongoing and periodic assessment of ADR programs for the purposes of program assessment, improvement, and/or research.
Reports on a regular basis to the courts and to the ODR Director concerning ADR programs, activities, and results. Keeps the ODR Director informed as to the operations of the program, including statistics, budget, and program developments and problems or concerns.
Facilitates the discussion of legal issues between involved parties for court referred cases such as family, probate and juvenile dependency cases; travels to court locations served by the Mediation Division as required.
Reviews case File/S, confidential reports and other materials pertinent to cases, and informs litigants concerning the mediation process prior to commencement of every mediation.
Prepares/drafts settlement agreements, court orders or impasse reports on all cases mediated; reviews agreements with all parties involved and manages execution of agreements by parties.
Performs administrative functions, including planning, budgeting, accounting, procurement, grant writing and management, client surveys, and records management; prepares written and oral reports and responds to requests for information; makes recommendations, develops local procedures and coordinates activities with the clerk of court, court divisions and departments, and service providers to accomplish the prompt disposition of cases.
Monitors ODR neutrals. Recruits, interviews, and recommends new ODR mediators and other ADR professionals (“ODR neutrals”) as needed, and conducts and/or oversees internships for new ODR neutrals.
Coordinates with local interest groups and agencies to educate and create community awareness of alternative dispute resolution services through speaking engagements, media releases, and development of educational opportunities.
Disseminates information regarding the Office of Dispute Resolution and encourages ODR use for the resolution of cases. Acts as a resource for statewide development of ADR and ODR.
Establishes and maintains effective working relationships with judges, court personnel, attorneys, mental health professionals, state and local government officials, local ADR organizations and programs, bar associations, and the public.
May develop and provide training programs for judges, court staff, and others as needed. Also may suggest training programs for contract ODR neutrals.
Ensures compliance with applicable federal and state laws, rules, regulations, and standards.
May supervise staff. Monitors ODR neutrals, and communicates with ODR neutrals regarding administrative, program and subject area developments. Addresses any complaints against ODR neutrals.
To perform this job successfully, an individual must be able to perform each of the above essential functions satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability, physical and environmental conditions required of the employee on the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
Graduation from an accredited college or university with a bachelor's degree, a minimum of 40 hours mediation training and two years experience in mediation, managerial experience in a court, justice-related or social service organization. Additional work experience in these or other related fields may be substituted on year for year basis for the required formal education.
Six years as a contract Mediator with the Colorado Judicial Department Office of Dispute Resolution.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to use hands and fingers and reach with hands and arms. The employee is occasionally required to stand and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and ability to adjust focus.
The noise level in the work environment is usually quiet. This position is subject to varying and unpredictable situations; may handle emergency or crisis situations; is subject to many interruptions; may handle multiple calls and inquiries simultaneously; and may occasionally handle absentee replacement on short notice.